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Delivery Terms

We offer free UK express delivery (dispatched same day for Next day delivery) on all orders with a minimum spend of £40 received before 1pm (Monday to Friday) and we charge £4.95as express shipping cost for orders below £40

Please, find charges and estimated delivery times to all other parts of Europe

Country Price ( £) Shipping times
UK, Mainland Free 2nd day
Northern Ireland 9.5 2-5 days
Austria & Denmark 16 2-5 days
Belgium, France, Germany, Ireland ( Republic), Luxembourg and Netherland 15 2-5 days
Channels Islands, Isle of Man 17 2-5 days
Croatia, Finland, Hungary, Poland, Portugal, Sweden 25 3-6 days
Czech Republic 18 3-5 days
Greece 33 5-9 days
Italy & Spain 20 3-5 days
United States 20 Up to 7 days
Canada 20 Up to 7 days
Australia 20 Up to 9 days
Rest of the World 25 Up to 9 days

If you country is not listed above, please contact us on hello@GreenSecrets.co.uk and we’ll be happy to provide you a custom offer.

Note: Bedding sizes differ from one country to another, please check our sizing guide before making orders.

Through the services offered by our courier partner – DPD, we provide

  • Our customers with a one hour delivery window, notified by SMS and Email, so you don’t need to wait in all day
  • You options to change your allocated time, delivery date, arrange to leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop, or come to the depot to pick it up
  • A live tracking so our customers can watch the progress of their delivery on a real-time map, all the way down to a final 15 minute time slot

DPD has first time delivery success as 99.97% higher than any other courier service providers in the UK and they have the biggest and greenest parcel delivery fleet in the UK

  • Where there is a delivery charge, the cost will be added to you order value.
  • You will be able to track your order with the tracking number we will provide after your order has been accepted, processed and dispatched.
  • We’ll endeavour to deliver your orders within 1-2working days within the UK and 3-9 days outside the UK. Please, note that for both UK and international orders, delivery may be delayed due to situation beyond our control such as, Customs delays, adverse weather conditions or increase in demand. We’ll update you if anything changes with your order and do everything possible to minimise the delay
  • We will require a signature for any delivery we make to you and you will have a chance to rearrange your delivery with our courier partner- DPD
  • If your order was due for delivery on a bank holiday – then this will be delivered the following working day

VAT / DUTIES

Please note that deliveries outside the UK are shipped on a DDU basis (Delivered Duty Unpaid, this means you may be charged import duties and taxes, depending on your location when your orders arrive. Unfortunately, these charges are beyond f our control

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